Shipping & Delivery Policy

Last updated 25 September 2026

Nothing is shipped

Opdly is software sold as a subscription. No physical goods are shipped, and there are no shipping charges. Everything is delivered digitally.

New clinics

After a clinic signs up, we install and set up Opdly on the clinic's Windows computers, in person in the Thane and Mumbai area or remotely elsewhere, usually within 2 working days, at a time agreed with the clinic.

Renewals

• Paid online on the Pay page or in the app: the new period is added as soon as the payment is confirmed, and the app shows the new date within about 15 minutes.
• Paid by UPI QR code: the new period is added once we have seen the payment in our account, usually within 1 working day.

Updates

New versions of Opdly download and install on the clinic's computers automatically, at no extra cost, for as long as the subscription is active.

If something has not arrived

If you have paid and the new date does not show within 1 working day, contact us with your clinic code and payment details: bhushanm1010@gmail.com · +91 99674 82339 · WhatsApp